As a Human Factors Specialist, you will be on the front lines of client support and employee leadership, embodying these values and delivering on our promise to all our clients and employees, current and future. Specifically, to help them Build a Better Business by Design™.

This position will be located in Houston, TX, and is in person only. We serve a very diverse portfolio of clients; a flexible approach and mindset are key to your success in this role.

Primary responsibilities of this role include:

• Provide Human Factors Consulting
• Ability to demonstrate skills in project management practices to plan, execute effectively, and complete work on time
• Ability to integrate work tasks for efficient completion of work
• Comprehensive understanding of FDA Human Factors Regulatory Process/Requirements
• 62366, FDA Guidance on Human Factors, 60601, HE75 etc.
• Conduct Focus Groups, Benchmark studies, Task Analyses and Data Analyses
• Statistical analysis capabilities required
• Define testing plans, use case scenarios, and user risk matrices to support usability testing, including Formative and Summative usability tests, and validation
• Demonstrate understanding and capabilities regarding verification and validation activities
• Define and communicate design requirements based on user data/insights
• Capable of conducting data analysis and assessment pertaining to the Human System and testing efforts
• Develop Instructions for Use and Training protocols with project teams
• Develop project plans and communications for clients and C-suite personnel
• Write Human Factors reports and assessments
• Manage data and resources
• Connect and articulate product and service offerings and effectively communicate with management and clients
• Contribute and participate in writing company social media postings, including podcasts, blogs, and monthly topics
• Connect with current clients and partners throughout their engagement with Sophic and ensure they receive an exceptional experience
• Identify opportunities for expanding the scope of existing contracts
• Effectively communicate with Sophic management and clients
• Assist with scheduling and coordinating meetings
• Monitor customer accounts and needed actions
• Ensure all records are kept up-to-date and are accurate
• Maintain consistent communication regarding weekly plan/weekly status
• Complete assigned training within the required time-frame
• Take ownership of your role and function; if you have new ideas and suggestions, we expect to hear them!

Job Qualifications

• Bachelor’s degree in Human Factors Engineering required (or equivalent experience) with 3-7 years of experience as a practitioner of Human Factors or
• Master’s degree in Human Factors Engineering required (or equivalent experience) with 1-5 years of experience as a practitioner of Human Factors
• Experience with FDA Human Factors regulatory requirements.
• Certification as a CHFP, CPE or CUXP
• Diverse industry experience base is a plus

Skills

• Excellent written and oral communication skills
• Microsoft Office Suite
• Ability to build and maintain relationships with management, team members, and clients
• Ability to collaborate and work cohesively within a team
• Time management
• Critical thinking
• Self-motivation
• Project organization and development

Benefits

• 401 (k)
• Competitive Salary
• Dental, Health, and Vision Insurance
• Opportunity for Advancement
• Paid Time Off
• Training and Development