Human Factors In Healthcare

All patients have something in common: They’re people who love to be delighted by products and services, including their healthcare. But, as you probably know, the healthcare industry is incredibly complex and doesn’t always put user experience first. That’s where we come in. We specialize in human factors in healthcare, working with medical device designers, hospitals and providers to design exceptional patient experiences.

We bring human centered design to healthcare.

Healthcare is about helping people to live their best lives. Whether you're treating patients or developing medical devices for them, you must be able to give them the support they need. Far too often, medical errors occur because human centered systems are not in place. In fact, the economic cost associated with medical errors ranges from a staggering $393 to $958 billion!

Mars Rover

User experience is key.

It’s no secret that healthcare providers are among the highest trained professionals. Most medical errors occur because of poorly designed medical devices, disconnected processes and broken systems. When you work with us as your user experience consultants, you can expect a minimum return on investment of $2 -$100 for every dollar you invest. In the medical industry, where human errors can be fatal, inclusion of human centered design can be the difference between life and death.  

Our philosophy is simple:

Fulfill the needs of your customers and you will deliver great products and services.

Fulfill the needs of your employees and you will deliver exceptional products and services.

Fulfill the needs of both your customers and employees and you will deliver innovative products and services that lead the market!

Get ready to delight patients.

As a team that specializes in human factors in healthcare, we excel at listening, problem-solving and integrating human centered methodologies into your workplace and patient operations. Whether you're looking for better ways to communicate with patients, seeking methods to lower treatment costs, trying to build better medical devices or environments for patients to be in, or even preparing for medical device approval, we can help. Get ready to surpass patients’ expectations and deliver successfully on their needs.