Human Factors Consulting
Human-centered companies are becoming the business model of the future. By incorporating this innovative strategy, your business can grow faster, maintain higher margins than competitors, have higher user acceptance, and build a talented group of engaged employees.
Understanding your users is key to creating successful products and services. With human-centered design as your business strategy, your company will “wow” users! It all starts with your employees – by aligning your goals from the top-down, everyone’s work will come together and strive to meet the same goals. When your products and services are set up with your customers as the number one priority, you’ll be making meaningful connections with them before they even begin to employ your services.
How do you make
human-centered design
your business strategy?
We will let you in on our secret –
Better Business By Design™
Your Design Strategy
As your Human Factors Concierge, we will build you a customized plan with us by your side from start to finish.
Design Phases

Conceptual
Research
Contextual Inquiry
Gap Analysis
Market/Benchmark Analysis
Focus Groups
User Risk Identification
Human Factors Education & Workshops
General Advising & Consulting

Design Requirements
User & Environment Profiles
Design Requirements
Task/Cognitive Analysis
Focus Groups
Heuristic Review
Benchmark Analysis
User Risk Analysis
Human Factors Standards Integration

Design Drafting
User Risk Mitigation
Cognitive Walkthroughs
Prototyping
Iterative Design Support
Design & User Requirements IntegrationUsability Testing
Formative Testing
Data Analysis

Verification & Validation
User Risk Mitigation
Expert Review
User Validation Testing
Summative Testing
Data Analysis
Human Factors Standards Validation
Human Factors Engineering Reports
Market Surveillance