Consulting Services

by Sophic Synergistics

Human Factors Consulting

Human-centered companies are becoming the business model of the future. By incorporating this innovative strategy your business can: grow faster, maintain higher margins than competitors, have higher user acceptance, and build a talented group of engaged employees.

Understanding your users is key to creating successful products and services. With human-centered design as your business strategy, your company will “wow” users! It all starts with your employees – by aligning your goals from the top-down, everyone’s work will come together and strive to meet the same goals. When your products and services are set up with your customers as the number one priority, you’ll be making meaningful connections with them before they even begin to employ your services.

How do you make human-centered design your business strategy? We will let you in on our secret – Better Business By Design™

Your Design Strategy

As your Human Factors Concierge, we will build a customized plan with us by your side from start to finish.

Conceptual Phase

Research

Contextual Inquiry

Gap Analysis

Market/ Benchmark Analysis

Focus Groups

User Risk Identification

Human Factors Education & Workshops

General Advising & Consulting

 

Design Requirements Phase

User & Environment Profiles

Design Requirements

Task/ Cognitive Analysis

Focus Groups

Heuristic Review

Benchmark Analysis

User Risk Analysis

Human Factors Standards Integration

 

Design Drafting Phase

User Risk Mitigation

Cognitive Walkthroughs

Prototyping

Iterative Design Support

Design & User Requirements Integration

Usability Testing

Formative Testing

Data Analysis

Verification & Validation Phase

User Risk Mitigation

Expert Review

User Validation Testing

Summative Testing

Data Analysis

Human Factors Standards Validation

Human Factors Engineering Reports

Market Surveillance

Better Business by Design™

Our Better Business By Design model will help your company focus on building environments, products, and services that meet people’s needs. By truly understanding how people interact with their environments and their expectations, you can improve user experience and acceptance outcomes while reducing the risk of injuries. Organizations that place human-centered design at the center of their corporate strategies grow faster, have higher margins than their competitors and have a better safety record. They also have increased employee engagement and are more likely to attract and retain talent.